Privacy Policy
Effective Date: September 9, 2026
Last Updated: September 9, 2026
LuxVita Wave Inc. (“LuxVita Wave,” “we,” “us,” or “our”) respects your privacy and is committed to being transparent about how we collect, use, disclose, retain, and protect information when you visit or interact with luxvitawave.com (the “Site”).
This Privacy Policy explains our privacy practices in connection with the Site and related communications.
By accessing or using the Site, you acknowledge that you have read and understood this Privacy Policy.
1. WHO WE ARE
LuxVita Wave Inc.
We operate the Site from Toronto, Ontario, Canada.
Contact: info@luxvitawave.com
For privacy-related questions, requests, or concerns, you may contact us using the information above.
2. INFORMATION WE COLLECT
We may collect information that you voluntarily provide, information collected automatically when you use the Site, and information received from third-party services that support our operations.
A. Information You Provide Directly
Depending on how you interact with the Site, you may voluntarily provide:
• Name
• Email address
• Phone number
• Company or organization name
• Job title or role
• Project information
• Service interests
• Budget or project requirements
• Messages, inquiries, and communications
• Files, images, documents, or other materials you choose to submit
• Feedback, suggestions, ideas, or other Submissions
• Any other information you voluntarily provide through forms, email, chat, or other communication channels
Please do not submit passwords, payment-card information, confidential trade secrets, or other highly sensitive information through general website forms unless specifically requested through an appropriate secure process.
B. Information Collected Automatically
When you access the Site, certain information may be collected automatically, including:
• IP address
• Browser type and version
• Device type
• Operating system
• Screen or display characteristics
• Approximate geographic location derived from IP address
• Referring website or URL
• Pages viewed and interactions with the Site
• Date and time of visits
• Session and usage information
• Website performance and diagnostic information
• Cookies and similar technologies
C. Information From Third Parties
We may receive limited information from third-party services that support website analytics, advertising, embedded content, communications, or other business functions.
These services may independently collect information in accordance with their own privacy policies.
3. HOW WE USE INFORMATION
We may use information we collect for legitimate business and operational purposes, including:
A. Providing and Operating the Site
• Operate, maintain, secure, and improve the Site
• Respond to inquiries and requests
• Provide information about our services
• Communicate with you regarding projects or potential projects
• Troubleshoot technical problems
• Monitor website performance
B. Business Development and Communications
We may use information you provide to:
• Respond to prospective-client inquiries
• Follow up regarding requested information
• Discuss potential projects or services
• Maintain business communications
• Send relevant communications where permitted by applicable law
We do not intend to send commercial electronic messages in violation of Canada's Anti-Spam Legislation (“CASL”).
C. Analytics and Improvement
We may use analytics and related technologies to understand how visitors use the Site, measure performance, identify technical issues, and improve our content, design, services, and user experience.
D. Security and Fraud Prevention
Information may be used to:
• Detect and prevent abuse
• Detect malicious or automated activity
• Protect the Site and our systems
• Investigate suspected security incidents
• Enforce our Terms of Use
• Prevent fraud or unauthorized access
E. Legal and Compliance Purposes
We may use or disclose information where reasonably necessary to:
• Comply with applicable laws and legal obligations
• Respond to lawful requests from courts, regulators, or government authorities
• Protect our legal rights
• Investigate suspected unlawful activity
• Establish, exercise, or defend legal claims
4. COOKIES AND SIMILAR TECHNOLOGIES
The Site may use cookies, pixels, tags, scripts, local storage, and similar technologies.
These technologies may be used for:
• Essential website functionality
• Security
• Analytics
• Performance measurement
• Advertising and marketing
• Remembering preferences
• Understanding website usage
A. Analytics
We may use services such as Google Analytics (GA4) and related Google technologies to collect information about website usage and performance.
B. Advertising and Marketing Technologies
The Site may use technologies such as Meta Pixel and/or Meta Conversions API to measure advertising performance, understand interactions, and support marketing activities.
C. Managing Cookies
Depending on your browser, device, geographic location, and applicable consent requirements, you may be able to control or delete cookies through your browser settings or available website consent controls.
Disabling certain cookies may affect Site functionality.
5. THIRD-PARTY SERVICES AND SERVICE PROVIDERS
We use third-party providers to help operate and improve our business and the Site.
These may include:
A. Website Hosting and Infrastructure
• Wix.com Ltd.
B. Analytics and Advertising
• Google Analytics (GA4)
• Google Tag Manager
• Meta Pixel
• Meta Conversions API
C. Video and Media
• Vimeo
• Frame.io
• YouTube
D. AI and Generative Technologies
Depending on our workflows and services, we may use third-party AI or generative technology providers, including:
• Higgsfield AI
• Hermes AI / Nous Research
• OpenRouter
Information submitted to an AI-enabled service may be processed by that provider according to its applicable terms and privacy policies.
You should not submit confidential, proprietary, personal, or otherwise sensitive information to an AI service unless you have been specifically instructed to do so through an appropriate process.
E. Forms and Communications
• Wix Forms
• Google Workspace
• Gmail
• Google Drive
• Google Forms
F. Project Management and Collaboration
• ClickUp
• Slack
G. Maps, Fonts, and Website Resources
• Google Fonts
• Google Maps
• OpenStreetMap
Third-party providers may process information independently and according to their own privacy policies and terms. We do not control the privacy practices of third-party services.
6. HOW WE SHARE INFORMATION
We do not sell your personal information as a standalone business asset.
We may disclose information to the following categories of recipients when reasonably necessary:
A. Service Providers
We may share information with vendors and service providers that help us operate the Site and business, including hosting, analytics, communications, cloud storage, project management, security, technology, and professional-service providers.
B. Professional Advisors
We may disclose information to lawyers, accountants, insurers, consultants, auditors, or other professional advisors where reasonably necessary for legitimate business purposes.
C. Legal and Regulatory Authorities
We may disclose information where required or permitted by applicable law, including in response to lawful legal processes or government requests.
D. Business Transfers
If LuxVita Wave is involved in a merger, acquisition, financing, restructuring, sale of assets, corporate reorganization, or similar transaction, information may be transferred as part of that transaction, subject to applicable law.
E. Protection of Rights and Security
We may disclose information when reasonably necessary to protect our rights, property, users, systems, or the public, or to investigate fraud, abuse, security incidents, or unlawful activity.
7. INTERNATIONAL DATA PROCESSING
Some of our service providers may process, store, or access information outside Canada, including in the United States or other jurisdictions.
As a result, information may be subject to the laws of those jurisdictions and may be accessible to courts, law-enforcement agencies, regulators, or national-security authorities in accordance with applicable law.
Where required by applicable privacy law, we will take reasonable steps to address applicable requirements concerning cross-border transfers and service providers.
8. RETENTION OF INFORMATION
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
• Provide and maintain our services
• Respond to inquiries
• Maintain business and transaction records
• Meet legal, accounting, tax, regulatory, or contractual obligations
• Resolve disputes
• Enforce agreements
• Prevent fraud and abuse
• Protect our legitimate business interests
Retention periods may vary depending on the type of information and the reason it was collected.
When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal or operational requirements.
9. SECURITY
We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, use, alteration, disclosure, loss, or destruction.
However, no website, transmission method, storage system, or electronic service can be guaranteed to be completely secure.
Accordingly, we cannot guarantee absolute security.
If we become aware of a privacy or security incident affecting personal information, we will respond in accordance with applicable legal requirements.
10. YOUR PRIVACY RIGHTS
Depending on your location and applicable law, you may have rights regarding your personal information.
These may include the right to:
• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion where permitted by law
• Withdraw consent where processing is based on consent
• Ask questions about our privacy practices
• Make a privacy complaint
Certain rights may be subject to legal exceptions or limitations.
A. Canadian Privacy Rights
Depending on the circumstances, our privacy practices may be subject to Canadian privacy legislation, including applicable federal or provincial privacy laws.
We will process privacy requests in accordance with the laws applicable to the particular situation.
B. Access and Correction Requests
To request access to or correction of your personal information, contact:
Please provide enough information for us to identify the relevant records and understand your request.
We may need to verify your identity before processing certain requests.
11. MARKETING COMMUNICATIONS
If you provide your contact information, we may communicate with you regarding inquiries, projects, services, or other legitimate business matters.
Where required by applicable law, we will obtain appropriate consent before sending commercial electronic messages.
You may unsubscribe from marketing communications by using the unsubscribe mechanism provided in the message or by contacting us at:
Unsubscribing from marketing communications does not necessarily stop non-marketing communications, such as messages relating to an existing business relationship, transaction, legal matter, or service request.
12. CHILDREN'S PRIVACY
The Site is intended for a general audience and is not specifically directed toward children.
We do not knowingly seek to collect personal information from children in circumstances where such collection is prohibited by applicable law.
If you believe a child has provided personal information to us improperly, please contact us at:
We will consider appropriate steps in accordance with applicable law.
13. THIRD-PARTY WEBSITES AND LINKS
The Site may contain links to third-party websites, social-media platforms, client websites, vendors, or other external services.
This Privacy Policy applies only to information collected by LuxVita Wave through the Site and our directly controlled channels.
Third-party websites and services operate under their own privacy policies and terms.
We are not responsible for the privacy practices, security, or content of third-party websites or services.
14. USER SUBMISSIONS
If you voluntarily submit information through forms, email, chat, or other channels, we may process that information to respond to your inquiry, provide services, communicate with you, operate our business, and for other legitimate purposes described in this Privacy Policy.
You are responsible for ensuring that information you submit is appropriate for the channel being used.
Please do not submit confidential trade secrets or highly sensitive information through publicly accessible website forms.
Information submitted to third-party platforms may also be processed according to those providers' own policies.
15. PRIVACY AND AI SERVICES
Because LuxVita Wave may use AI and generative technologies as part of certain business workflows, information submitted to or processed through those technologies may be subject to the policies and processing practices of the relevant third-party provider.
These providers may include Higgsfield AI, Hermes AI / Nous Research, OpenRouter, or other providers that we may use from time to time.
We will not intentionally submit sensitive personal information to an AI service for processing unless there is a legitimate business purpose and appropriate safeguards or authorization are in place.
Visitors and clients should avoid submitting confidential or sensitive information to AI-enabled systems unless specifically instructed to do so.
16. DO NOT TRACK AND SIMILAR SIGNALS
Some web browsers and devices provide “Do Not Track” or similar privacy signals.
Because there is currently no universally accepted standard for responding to all such signals, the Site may not respond to every browser-based Do Not Track configuration.
Where applicable law requires us to recognize a particular privacy signal, we will do so in accordance with that law.
17. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in:
• Our business practices
• Website functionality
• Technology and service providers
• Legal or regulatory requirements
• Data-processing practices
When we make changes, we will update the Last Updated date at the top of this Privacy Policy.
Your continued use of the Site after an updated Privacy Policy becomes effective constitutes acknowledgment of the updated policy to the extent permitted by applicable law.
18. CONTACT US
If you have questions, concerns, privacy requests, or complaints regarding this Privacy Policy or our handling of personal information, contact:
LuxVita Wave Inc.
Email: info@luxvitawave.com
Location: Toronto, Ontario, Canada
For privacy-related requests, please include sufficient information for us to understand and respond to your request.